Consulting Team
Through the support of the Nancy and John Snyder Foundation, ECHO is able to provide no cost start up consulting for churches and other organizations engaged in creating charitable healthcare clinics. ECHO has recruited a team of consultants with significant experience in the charitable clinic sector and who have particular expertise starting and managing clinics.
Marty Hiller
Marty is principal of the Hiller Consulting Group. In that role he has provided assistance to various organizations regarding the Federal Tort Claims Act (FTCA) and related matters.
Marty served twenty years as the Executive Director of The Free Clinic of Greater Cleveland, a large, urban free clinic. During his tenure the free clinic evolved from a small, primary care clinic, to a full service medical, dental and mental health facility, tripling in size and complexity. He initiated many innovative programs while achieving stature as a model for free clinics nationally.
Marty holds multiple degrees and certifications, including a Certificate in Non-Profit Management in the inaugural class of the Mandel Center for Non-Profit Management at Case Western Reserve University, a Master of Science in Counseling plus 45 additional doctoral credit hours in Advanced Counseling and Administration from Miami University, and a Bachelor of Arts in History from St. Bonaventure University.
Mr. Hiller has many local community, state and national affiliations. He is an alumnus of the Leadership Cleveland Class of 1993 and was a catalyst in the creation of the Ohio Free Clinic Association. He was a founding Board member of the National Free Clinic Association, where he served as its first President. Marty resides in Cleveland, Ohio.
Jody Hopkins
LCSW, ACSW
Jody has been involved in the nonprofit sector for over 20 years, the majority of these in nonprofit management. Jody first became involved with free and charitable clinics in 1999 as the Social Services Director and then the Executive Director of Interfaith Community Clinic located north of Houston Texas. In 2006 she moved to Austin and continued her work in this field by serving as the Executive Director of the Volunteer Healthcare Clinic. Jody is currently the Executive Director for the Lone Star Association of Charitable Clinics – a state association that supports volunteer based free/charity care clinics. She is fully licensed as a social worker in the state of Texas and received her master’s degree in social work from the University of Houston.
Jane Jones
ACSW
Jane was the founder and executive director of a free clinic in the state of Washington; was a founding member of the Washington Free Clinic Association and remains involved in free clinic issues and events in the state. Jane is an independent consultant providing direct support to ECHO affiliated free clinic development efforts. She also serves as a consultant for other local nonprofit organizations including the nonprofit overseeing the local homeless tent city residents. Jane volunteers with her certified Delta Society Pet Partner in the psychiatric unit of the local hospital. Jane received her Master of Social Work degree in 1987 from Atlanta University. She has worked in corrections, private psychiatric care, adolescent residential treatment, outpatient clinical services and child welfare. She currently serves as Employment Support Coordinator at Left Foot Organics, a local organic vegetable farm that employees the developmentally disabled and brain injured.
Sandy Motley
RN
Sandy has served as Executive Director of Davidson Medical Ministries Clinic in Lexington, North Carolina since 1991. During her tenure, the clinic has grown from a volunteer-only, one night per week, single employee free medical clinic to a multiple site, five day per week, multi-million dollar, 20 employee clinic providing medical, dental, and pharmacy services. She provided leadership for a successful $1.5 million capital campaign that resulted in the construction of new 9,400 square foot facility for the clinic.
She completed Duke University’s Certificate in Nonprofit Management in 2006.
M. Jean Serafy
M Jean is the Executive Director of the Free Clinics of the Western Region. She served as the President of the Board from February 2004 when the organization incorporated till 2008. As Executive Director, M Jean works daily with free clinics around the western states, Members of Congress, the media, as well as volunteer, charitable and faith based organizations. M Jean’s responsibilities include public relations, consulting with new start ups & established clinics, marketing, association operations, fundraising and board and committee relations. M Jean also has been serving on the National Association of Free Clinics Board of Directors since January 2005.
Ms. Serafy worked 13 years for Father Joe’s Villages, as the Manager of Health Programs. Ms. Serafy has also served as the Director of Health Services for Episcopal Community Services for 9 years; provided consultation for program development and contract compliance for federally funded health centers and was Director of Ambulatory Services for Physician & Surgeons Hospital.
M Jean received her a MBA from National University and a BA in Psychology from San Diego State University. She resides in San Diego, California.
Mara Servaites
MSW
Mara is an independent consultant for Free Clinics and other healthcare organizations across the country. Her concentration is helping organizations achieve their desired outcomes through program development, strategic planning, outcomes research, mental health program development, fund development, special event planning, and consensus building.
Before entering the consulting field, she worked at the Virginia Association of Free Clinics, the oldest Free Clinic association in the US. She began her tenure with the organization first serving as Program Director and lastly Interim Executive Director. From 1998-2002 she served as Program Director at the Mental Health Association of the New River Valley, where she helped to develop the first free mental health clinic in Virginia and a court-approved educational seminar that served as a state model titled the Children of Divorce Seminar.
Mara received her BS in Family and Child Development from Virginia Tech and her Master of Social Work degree and Leadership Certificate in Nonprofit Management from The University of North Carolina at Chapel Hill. While in graduate school she provided leadership to the oldest student-run Free Clinic in the U.S. and served as a research assistant to the Jordan Institute for Families.